Privacy Policy

Last Updated: April 13, 2026

MôNC, Inc. (“MONC”) is committed to the privacy of your information. This Privacy Policy is meant to help you understand the information we collect, why we collect it, and how you can manage it. This Privacy Policy applies to our mobile application (the “App”) and any related websites (including but not limited to mymonc.ai), services, and communications (collectively, the “Services”). By using our App, or our Services, you are acknowledging that you have read, understood, and accept this Privacy Policy and our Terms of Service located at our website, mymonc.ai.

In this Privacy Policy, any use of the words “you,” “yours,” or similar expressions refers to users of this App and our Services, as well as any other individuals whose information we collect and process. References to “we,” “us,” “our” or similar expressions refer to MONC.

The App permits you to view and access medical and educational content cultivated by us and other App users (“MONC Content”), as well as post your own content (“User Content”).

This Privacy Policy does not extend to anyone whose personal information is not under our control or management, including data that is collected by other websites that you may visit before or after this App, and which are not governed by this Privacy Policy. We are not responsible for the data protection or privacy policies of any other websites, and accept no responsibility or liability for those policies. Please carefully check the privacy policies, terms of use, and security practices of other websites and services you use before you visit or submit personal information.

1. Information We Collect

1.1 Information We Collect and Receive

For you to use our App and Services, we need to collect and process certain types of information. Depending on your use of our App or Services, this may include examples of information we have collected in the past 12 months, such as the following:

Information you provide to us by completing your profile: for example, your name, title, and address information, and any other information you may provide in the creating a profile or filling out other forms on the App or Services;
User Content: Information you upload or post;
Calendar Integration: Information you provide to us when allowing the App or Services to integrate with your calendar;
Chat Features: Information you provide while using our chat features in the App or Services;
Contact Information: Any personal information you may provide to us when you email or call us, such as name, phone number, employer, and any other details you provide in your communications. MONC may also request your contact information for the purposes of having someone contact you for additional information, or in response to your request for information from us;
Third Party Sources: From time to time, we may receive personal information about you from third party sources, but only where we have received assurances from these third parties that they have either received your consent or are otherwise legally permitted or required to disclose your personal information to us. We use the information we receive from these third parties in order to provide Services to those third parties;
Login information: Username and password used in connection with our App;
Activity information: Information about your activity through our Services, including your device information, such as your IP address, the type of device or browser you use, and your actions on the App.

We will only use your personal information to provide you with information or Services you have requested, or for the purposes set out in this Privacy Policy. Personal information does not include aggregated information from which individual identities have been removed.

1.2 Information from Children

MONC does not knowingly solicit or collect any personal information from anyone under 13 years of age, and children under 13 are not permitted to register for or use our App or Services, including by subscribing to receive information from MONC. Parents can contact our customer service department to access, change, or delete the personal information that has been submitted by a child. If we become aware that a child under the age of 13 has provided us with personal information, we will delete it.

1.3 Cookies, Tracers, and Advertising

We may use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off, and across the App and different Services and devices.

A “cookie” is a small file that is placed onto your device (e.g., computer, smartphone or other electronic device) that stores information when you visit a website. Cookies may also enable us, our service providers or other companies we work with to analyze your use of our Services over time to customize your experience. Clear GIFs, pixel tags, and web beacons are typically one-pixel, transparent images located on a webpage or in an email or other message. These, or similar technologies may be used on our Apps and in some of our digital communications (such as email or other marketing messages). These are principally used to help recognize users, assess traffic patterns and measure App engagement.

However, you can control cookies through your browser settings and other tools. You can also opt-out from our use of cookies and similar technologies that track your behavior on the sites of others for third party advertising. Neither the App nor the Services respond to Do Not Track signals.

The cookies that we place on your device may include:

Essential cookies: these cookies are essential for you to be able to navigate our App or Services and use their features. Without these cookies, the Services you have asked for could not be provided.
Analytics cookies: these cookies collect information about how you use our App and Services, for example, which pages you go to most often. Much of the information collected by these cookies is aggregated and anonymous, and is only used to improve how our App works.
Functionality cookies: these cookies enhance your browsing experience and allow our App to remember the choices you make (such as your user name, language, last action, and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites or apps. Information collected by these cookies may include personal information you have disclosed.

2. How We Use Information

MONC may use the personal information we collect for the following purposes:

To deliver our Services, including personalized MONC Content according to your interests as you designate on the App;
To allow you to log into and access your account on the App and website;
To provide customer service and our support services;
To keep your information secure such as by detecting security incidents, and to be able to verify your identity and contact information;
To alert you about updated information, and other news and services from MONC or other App users;
To ensure our App and Services are relevant to you and your interests;
To help us create and publish MONC Content and User Content most relevant to you; and
To contact you in response to sign up forms or requests.

3. How Information May Be Shared

MONC does not sell or rent any of your personal information, and we do not share your personal information publicly without your consent. MONC also does not disclose sensitive personal information for purposes other than those permitted by applicable law. However, we may disclose your information to certain trusted third-parties to help us provide, improve, promote, or protect our App and our Services.

4. Protection of your Personal Information

We take the security of your personal information seriously, and follow industry-standard practices to protect the data we collect and process. MONC has therefore put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the personal information that MONC collects.

5. Data Transfers

Because MONC is a US-based company, your information may be collected and processed in the United States. Additionally, as part of the Services offered to you through our App, the information which we collect about you may be transferred to, and stored in, one or more countries other than where you currently reside.

6. Basis for Processing - European Residents

For our European users, data protection law in the European Economic Area (EEA) requires a lawful basis for collecting and retaining personal information from residents. Our lawful bases for processing personal information include:

Performing the contract we have with you;
Consent;
Legal compliance;
Legitimate interests.

7. Email and Mobile Device Notifications

We try to keep email communications to a minimum, and give you the ability to opt-in for any marketing communications we may send. You can always opt-out of receiving marketing emails or mobile device notifications through the App from MONC by sending us an email at [email protected].

8. Retention

We will hold your personal information on our systems for as long as is necessary to perform the relevant processing activity for that information, or as long as is set out in any relevant contract you hold with us.

9. Your Rights & Options for Handling Personal Information

Users or App visitors residing in certain states, countries or regions with enhanced data protection laws may be afforded certain additional rights regarding their personal information. Except where an exception or exemption applies, the rights may include those set out below:

Right to Access: The right to request access to the information we have collected about you, as well as the right to review our data collection and sharing practices related to you.
Right to Deletion: You have the right to request erasure of your personal information, subject to certain exceptions, such as when we have a legal obligation to retain the data in question.
Right to a Digital Copy: The right to request a digital copy of the personal information that we hold about you.
Right to Non-Discrimination: The right not to be discriminated against due to your exercise of any of the preceding rights.
Right to Object or Restrict: You have the right to object to or opt out of the processing of your personal data under certain circumstances.

You may make a request by emailing us at [email protected]. We will generally respond to your request for information within 45 days.

10. Questions, Comments, or Complaints

If you have questions or comments about this Privacy Policy, or if you are not completely satisfied with this Privacy Policy or its application by us, we invite you to convey your concerns or suggestions to us at [email protected].

You may also contact the data protection authority for your area:

U.S. Residents: Visit the Federal Trade Commission Consumer Information website at www.ftc.gov.
EU Residents: Visit the European Commission website to find the data protection authority for your country.

11. Updates and Changes to this Privacy Policy

This Privacy Policy is effective as of April 13, 2026. We may update this Privacy Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the App or by sending you an email. Any updates to this Privacy Policy will not apply retroactively. If you keep using our App or Services after a change, that means you accept this Privacy Policy.

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